Vox and Avaya
October 5th, 2009To our Valued Customers:
As you know, Nortel and Avaya, in conjunction with the courts, announced that Avaya is the winning bidder for Nortel’s Enterprise division.
Rather than wait on the side lines to see what transpires, VOX has been working diligently to support our Nortel customers and insure that their infrastructure investment will be protected and supported moving forward.
To that end, I am pleased to tell you that VOX is now an official Avaya distributor and we have excellent relationships with the entire Avaya management team. We have already begun interfacing with Avaya to gain a better understanding of what the sale means and will share this information with you on an ongoing basis. The major items we have been addressing with Avaya are product road maps and sales and technical support plans. Based upon our conversations, Avaya understands how critical this information is to our customers.
According to IDC, a telecommunications industry analyst evaluating the Nortel sale to Avaya, “each company’s next-generation products are highly complementary, while the bulk of overlap exists in legacy product lines. Nortel’s customers can be assured that like Nortel, Avaya’s road map seeks to be as hardware agnostic as possible, and IDC expects Avaya-Nortel to seek out areas of interoperability with every relevant vendor and standard in the market. Both Avaya and Nortel customers should expect little disruption on this front.”
Our discussions confirm that AVAYA’s Aura Technology will be a key ingredient for migrating the two platforms and creating a cohesive product road map for both Nortel and Avaya customers moving forward. If you are interested in receiving an executive briefing on the Aura roadmap, please contact your VOX account manager.
On behalf of all of us at VOX, I want to thank you for your continued partnership during this challenging time. While Nortel and Avaya will continue to operate as competitors until the deal is closed, VOX is committed to working with both the Avaya and Nortel management teams and will continue to share information with you as it develops.
If there are any questions regarding this information please conact Nancy Price nprice@voxns.com
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