Archive for the ‘Nortel’ Category
Do not use Remote Desktop Console (RDC) on Contact Center products running on Windows 2003 platforms until further notice.
Wednesday, February 3rd, 2010
Background:
Remote Desktop Console connections create new socket connections between the new request and the server. During
this process, all socket connections are re-created
Analysis:
Creation of Remote Desktop Console connection produces socket level blockages on Windows 2003.
When a Remote Desktop Console connection is created to a Windows 2003 server, it causes brief period ...
Avaya/Nortel Announcement
Monday, July 20th, 2009
Today is an important day for Nortel Enterprise Solutions. Following the announcement on June 19th that Nortel is advancing in its discussions to sell its businesses, Nortel announced it has entered into a “stalking horse” asset and share sale agreement with Avaya Inc. for its North American, Caribbean, Latin American ...
CallPilot all releases and McAfee Antivirus 8.5
Wednesday, May 20th, 2009
Do NOT install McAfee Anti-virus 8.5 on any release of CallPilot. Currently the interoperability with CallPilot is not supported due to the way the McAfee processes run on the Windows machine. Nortel is currently working with McAfee to provide support as soon as possbile.
CallPilot - Microsoft Internet Explorer 8
Wednesday, May 20th, 2009
Nortel has NOT approved Internet Explorer 8 for use with CallPilot for any release. DO NOT install Internet Explorer on CallPilot until further notice. Internet Explorer 8 is now being offered as part of Microsoft Windows Update.
Massive Phone Outage Strikes The South Bay
Thursday, April 9th, 2009
Santa Clara, Calif. -- A fiber optic line was cut early Thursday morning in San Jose. Service for Verizon land line and cell phone service being affected. The surrounding areas of Santa Clara, Santa Cruz, and San Benito are also affected.
Chris Darnell, a dispatcher with Santa Clara County said the ...
CallPilot Desktop Messaging Client 5.00.41.67 Released
Thursday, March 12th, 2009
=======================================
Supported Environments
=======================================
This section contains supported environments for this desktop client
version: Groupware types and versions, Operating Systems, and CallPilot
server releases.
Groupware Email Clients:
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Microsoft Outlook 2002 (XP)
Microsoft Outlook 2003
Microsoft Outlook 2007
Lotus Notes - 6.0.5 (Build 196)
Lotus Notes - 6.5 (Build 191 to 199)
Lotus Notes - 7.0 (Build 250 to 259)
Lotus Notes - 8.0 (Build 307 to 323)
GroupWise ...
Nortel Response to Microsoft Security Bulletin MS08-078
Sunday, December 21st, 2008
On Wednesday Dec 17, Microsoft released an out-of-band security update. MS08-078 - Security Update for Internet Explorer (960714). This security update resolves a publicly disclosed vulnerability. The vulnerability could allow remote code execution if a user views a specially crafted Web page using Internet Explorer. Some Nortel products contain this ...
HTTP Error 500 in TM Web Interface
Wednesday, November 19th, 2008
Issue:
HTTP Error 500 on TM web interface
Event Log indicates lm/root/1/w3svc has incorrect identity
DCOM applications do not start
Environment:
Nortel Telephony Manager 3.1 SU04
Windows Server 2003
IIS 6.0
Please open a ticket using the VOX Service Request portal and request solution 1087.
If you are not already a customer, please contact us and request to be ...
