Archive for the ‘CallPilot’ Category

CallPilot Server Security Update - October

Friday, October 16th, 2009
[download id="93"]
Do NOT install McAfee Anti-virus 8.5 on any release of CallPilot.  Currently the interoperability with CallPilot is not supported due to the way the McAfee processes run on the Windows machine.  Nortel is currently working with McAfee to provide support as soon as possbile.

CallPilot - Microsoft Internet Explorer 8

Wednesday, May 20th, 2009
Nortel has NOT approved Internet Explorer 8 for use with CallPilot for any release.  DO NOT install Internet Explorer on CallPilot until further notice.  Internet Explorer 8 is now being offered as part of Microsoft Windows Update.
======================================= Supported Environments ======================================= This section contains supported environments for this desktop client version: Groupware types and versions, Operating Systems, and CallPilot server releases. Groupware Email Clients: -------------------------------------- Microsoft Outlook 2002 (XP) Microsoft Outlook 2003 Microsoft Outlook 2007 Lotus Notes - 6.0.5 (Build 196) Lotus Notes - 6.5 (Build 191 to 199) Lotus Notes - 7.0 (Build 250 to 259) Lotus Notes - 8.0 (Build 307 to 323) GroupWise ...

CallPilot Ring-No-Answer

Wednesday, January 14th, 2009
Issue: CallPilot is in service and ready to accept calls, but all calls directed to CallPilot result in Ring-No-Answer Environment: CallPilot 4.0 CallPilot SU04 Multimedia & Channel monitor show all ports idle and ready to accept calls Solution: [voxfooter type="opssolution" for="1090"]
On October 23rd, 2008, Microsoft released an out-of-cycle security update MS08-067 - Vulnerability in Server Service Could Allow Remote Code Execution (958644). Some Nortel products contain this software as a component and thus are potentially affected by the vulnerabilities addressed. This bulletin provides a multi-product consolidated response for the Nortel ...
The attached is an advanced copy of a new bulletin that will be posted to the Partner Information Center (PIC) (http://my.nortel.com) and Technical Support (www.nortel.com/support) websites soon. It supplements a recent Clarify Security Advisory bulletin, providing the latest CallPilot-specific server security information as it pertains to Microsoft Security advisory bulletin ...
This alert is to provide you with an overview of the new security bulletin released (out of band) on Thursday, October 23, 2008. Microsoft has released security bulletin MS08-067, Vulnerability in Server Service Could Allow Remote Code Execution (958644), to address a vulnerability in all currently supported versions of Windows. ...

CallPilot Server Security Update [Rev9]

Thursday, October 23rd, 2008
This bulletin reflects the latest information regarding Microsoft Security updates (hotfixes) for calendar year 2008 as they relate to CallPilot* software releases having life-cycle status of GA (General Availability) or MD (Manufacture Discontinued) and their respective Windows Operating Systems.  Updated in response to Microsoft security bulletins MS08-056 through MS08-066 on ...