Archive for the ‘CallPilot’ Category
CallPilot Application Builder does not call extension
Tuesday, July 8th, 2008
Issue:
User is attempting to record voice segments from their phone.
CallPilot Application Builder will not call user extension.
Environment:
CallPilot 4.0
Solution:
Please open a ticket using the VOX Service Request portal and request solution 1044.
If you are not already a customer, please contact us and request to be set up as a customer so that ...
LSI 320-2 RAID lost configuration/Missing/CallPilot
Tuesday, July 1st, 2008
Issue:
Call Pilot 1002rp restarts and states that there are no logical drives present.
Environment:
CallPilot 4.0 1002rp, LSI 320-2 RAID Controller
Solution:
Please open a ticket using the VOX Service Request portal and request solution 1039.
If you are not already a customer, please contact us and request to be set up as a customer so ...
Supervised transfers to CallPilot fails with pep CP500S02G30S installed.
Friday, June 27th, 2008
Issue:
CallPilot 5.0
CR: Q01881299
SYMPTOMS:
When a call is transferred to CallPilot, the caller is dropped from the CallPilot and is given the CDN default treatment. Issue can be duplicated by performing the following:
Set A calls set B
Set B answers the call
Set B performs a supervised transfer to Express Voice Messaging
set B dials ...
Desktop Messaging window hanging after closing Outlook
Friday, June 27th, 2008
Issue: Desktop Messaging window hanging after closing Outlook
With Outlook 2003 opened with Desktop Messaging installed > Open a Desktop messaging message and close out, leaving the message opened. The Desktop Messaging message is unabled to be closed and hangs until being closed with Task Manager.
Using Outlook 2003 with SP2 on ...
CallPilot Desktop Messaging Client on Windows Vista
Wednesday, June 25th, 2008
Issue:
Desktop Messaging Client does not work properly on Windows Vista
Environment:
CallPilot Desktop Messaging Client
Windows Vista
Solution:
Please open a ticket using the VOX Service Request portal and request solution 1020.
If you are not already a customer, please contact us and request to be set up as a customer so that you can request solution ...
