Archive for the ‘Core’ Category

Nortel has released a bulletin to provide guidance for multiple vendor fixes, where applicable, to the BIND/DNS Cache Poisoning attach described in CVE-2008-1447 (aka: "DNS Insufficient Socket Entropy Vulnerability" or "the Kaminsky bug.").  This bulletin is intended to work in concert with Nortel's response to MS08-037 which we have previously alerted ...

ERR104 and VGMC instability

Thursday, August 7th, 2008
Issue: After CS1000 upgrade to 5.00W ERR104 on PBX VGMC reboots Environment: CS1000 5.00W VGMC SA MC32 cards 5.00.31 Solution: [voxfooter type="opssolution" for="1063"]
Issue: Audio issues with Media Gateway Controller or IP Lineside Environment: CS1000 MGC IPL Element Manager Solution: Please open a ticket using the VOX Service Request portal and request solution 1055. If you are not already a customer, please contact us and request to be set up as a customer so that you can request solution 1055.
Issue: Configuring a 96 port (DB96) DSP daughterboard Adding 128 or more VGW channels Configuring VGW channels on DB32 in daughterboard position 1 Environment: Media Gateway Controller cards Voice Gateway channels CS1000 5.0 Element Manager Solution: Please open a ticket using the VOX Service Request portal and request solution 1053. If you are not already a customer, please contact us and request ...

Customer Manual Recovery Program

Friday, July 18th, 2008
VOX is pleased to report that Nortel has announced a Customer Manual Recovery Program for the following Enterprise products: Communication & Application Servers Communication Server 1000E Communication Server 1000M Cabinet/Chassis Communication Server 1000S Messaging & Conferencing CallPilot Note: Nortel has announced the CMR product for additional products. This program provides tools and training to Customers and Partners who have ...

Cannot change time in LD 2 with LAPW

Tuesday, July 15th, 2008
Issue: Cannot change time in LD 2 with LAPW Environment: CS1000 5.0 Solution: Please open a ticket using the VOX Service Request portal and request solution 1045. If you are not already a customer, please contact us and request to be set up as a customer so that you can request solution 1045.

Need more information about Nortel VoIP?

Wednesday, July 2nd, 2008
In response to customer questions about Nortel VoIP documentation and settings, we have generated solution 1041.  If you wish to get more information about Nortel VoIP, please open a ticket using the VOX Service Request portal and request solution 1041. If you are not already a customer, please contact us and request to be ...
In preparation for the new life cycle management (LCM) policy being issued, this bulletin is to provide notification for Retirement/MD status for Communication Server 1000 Release 3.0 Software (formally known as Succession Release 3.0). As of July 2, 2008, Communication Server 1000 Release 3.0 Software is now manufacture discontinued. Read the Nortel ...
Issue: PDT password expired, lost or unknown Environment: CS1000 4.0 Large System Cause: Documentation is in error. Solution: Please open a ticket using the VOX Service Request portal and request solution 1038. If you are not already a customer, please contact us and request to be set up as a customer so that you can request solution 1038.

Cannot create clock references on PRI2

Tuesday, July 1st, 2008
Issue: Cannot create clock references on PRI2 Environment: CS1000 all versions Symptoms: LD 73, CHG PRI2, SYTI - not prompted for clock controller LD 73, PRT PRI2, SYTI - responds CC DATA NOT 2 MB Solution: Please open a ticket using the VOX Service Request portal and request solution 1035. If you are not already a customer, please contact ...