Archive for the ‘IP Phones’ Category

On November 3, 2008, Nortel announced their plan to Manufacture Discontinue the IP 2000 phoneset series and recommended customers consider the appropriate product offerings for their phone system.  On November 12th, VOX announced to it's customer base via this support site.  As of today, the IP 2000 series phonesets are ...
Nortel* is pleased to announce the availability of UNIStim firmware release 3.2 for IP Phones. UNIStim firmware release 3.2 makes available firmware version 0604DCJ for the Phase II IP Phone 2001, Phase II IP Phone 2002, and Phase II IP Phone 2004. UNIStim firmware release 3.2 also makes available firmware ...
Hardware changes made to the IP Phone 1120E and IP Phone 1140E product design have recently been introduced into the factories. One of the changes was within the power circuitry to include additional power efficiencies for both IP Phone models. Both IP Phone 1120E and IP Phone 1140E models continue ...

DHCP Configuration Guide

Monday, November 17th, 2008
This documentation is an excerpt from documentation published by Nortel.  This is intended only to give a foundational basis for discussing and implementing DHCP configuration in a customer's network.  For the latest information, please review the appropriate documentation for your hardware/software release and the latest Unistim product bulletins (search for ...
Nortel announced last week their intent to move IP 2000 series phonesets to Manufacture Discontinued status on December 31, 2009. [voxfooter type="sales" for="IP 2000 phoneset manufacture discontinuation"]

Announcing Unistim 3.1

Wednesday, November 12th, 2008
VOX Network Solutions is pleased to announce that Nortel has made available UNIStim firmware release 3.1 for IP Phones. UNIStim firmware release 3.1 makes available firmware version 0604DCG for thePhase II IP Phone 2001, Phase II IP Phone 2002, and Phase II IP Phone 2004. UNIStimfirmware release 3.1 also makes ...
Issue: IP Phone experiences one-way speech path between the IP Phone and a TDM resource (such as a digital phone, T1 or voicemail) Environment CS1000 4.5 MC32 [voxfooter type="opssolution" for="1081"]
Issue: Power outage All systems reboot T1s are enabled and channels are IDLE CallPilot ports are IDLE Media Cards are IDLE IP Phone to IP Phone works, but attemps to call PSTN or CallPilot fail with re-order Environment: CS1000 CallPilot [voxfooter type="opssolution" for="1080"]
VOX is pleased to present this Nortel document listing the compatible wired and wireless headsets for the CS1000 product line. [download id="67"] [voxfooter type="opsinfo" for="Headset Bulletin"]

CS1000 QoS Alarm suppression

Friday, September 19th, 2008
Issue: Customer requests information on how to suppress (or alert) QoS alarms on the PBX; or Customer requests information on how to identify cause of Zone level QoS alarm on the PBX Environment: CS1000 4.5 or later Solution: [voxfooter type="opssolution" for="1075"]