Archive for the ‘IP Phones’ Category
Cannot use bluetooth and wired headset simultaneously
Thursday, August 28th, 2008
Issue:
Used to be able to use Bluetooth headset, then switch to wired headset, no longer able to do so
Environment:
CS1000
IP Phones
Wired Headsets
Bluetooth Headsets
NOTE: Wireless headsets that are wired to the phone are considered wired headsets for the purposes of this solution.
Solution:
[voxfooter type="opssolution" for="1071"]
Phone sets show “CP server down” on display
Tuesday, July 22nd, 2008
Issue:
Phones show "CP server down"
Environment:
CS1000
TALC cards
IP Phones
CallParrot Server
Solution:
Please open a ticket using the VOX Service Request portal and request solution 1052.
If you are not already a customer, please contact us and request to be set up as a customer so that you can request solution 1052.
Headset type on 1150 IP set not stored after reboot
Tuesday, July 22nd, 2008
Issue:
Headset type on 1150 IP set not stored after reboot
Environment:
CS1000 4.5
IP Lineside 4.50.88
Signaling Server 4.50.88
Solution:
Please open a ticket using the VOX Service Request portal and request solution 1050.
If you are not already a customer, please contact us and request to be set up as a customer so that you can ...
SIP Firmware Rls 2.0 for IP Phone 1120E and 1140E Product Bulletin
Tuesday, July 15th, 2008
VOX is pleased to announce that Nortel has releated a new product bulletin: SIP Firmware Release 2.0 for IP Phone 1120E and 1140E. SIP Firmware is intended for use with Nortel Communication Server MCS5100 Release 3.5/4.0 and for third-party Broadsoft BroadWorks Server Release 14. Please note that CS2000, CS2100 and ...
Nortel Unistim 3.0 Product Bulletin Revision
Monday, July 14th, 2008
VOX is pleased to announce that Nortel has released a product bulletin revision for Unistim 3.0 which includes instructions on how to reset a Nortel IP Phone using Unistim 3.0 firmware to factory default settings. For more information, download the product bulletin:
[download id=11]
This product bulletin describes the features of Nortel IP ...
Need more information about Nortel VoIP?
Wednesday, July 2nd, 2008
In response to customer questions about Nortel VoIP documentation and settings, we have generated solution 1041. If you wish to get more information about Nortel VoIP, please open a ticket using the VOX Service Request portal and request solution 1041.
If you are not already a customer, please contact us and request to be ...
Nortel IP Phone Interactive User Guides
Tuesday, July 1st, 2008
Nortel has provided the following interactive user guides (Flash based) to help educate users on the features and functionality of the Nortel IP phones available today.
Nortel IP 200x IP Phone Interactive User Guide (requires Flash)
Nortel IP 11xx IP Phone Interactive User Guide (requires Flash)
If you do not already have the Adobe Flash ...
Nortel releases Unistim Firmware Release 3.0
Thursday, May 29th, 2008
Nortel release Unistim 3.0 firmware for 11xx series IP phones. Please contact service@voxns.com to schedule a firmware upgrade on your IP phones or to acquire the latest Unistim firmware documentation. (Note: May be billable work, please refer to your contact terms.) Also, you can also download Nortel's bulletin 2008008868 directly from ...
Inter-networking Nortel Ethernet Routing Switches & Nortel IP Phones
Friday, May 23rd, 2008
Nortel has published two guides useful in configuring your IP Phones to inter-network with Nortel Ethernet Routing Switches.
Solution Integration Guide for Data Networks with Communication Server 1000 and CS 1000 Applications [NN48500-307]
IP Phone Set Inter-Working With Nortel ES & ERS Switches Technical Configuration Guide [NN48500-517]
