Archive for the ‘Voice’ Category
CallPilot Desktop Messaging Client 5.00.41.67 Released
Thursday, March 12th, 2009
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Supported Environments
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This section contains supported environments for this desktop client
version: Groupware types and versions, Operating Systems, and CallPilot
server releases.
Groupware Email Clients:
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Microsoft Outlook 2002 (XP)
Microsoft Outlook 2003
Microsoft Outlook 2007
Lotus Notes - 6.0.5 (Build 196)
Lotus Notes - 6.5 (Build 191 to 199)
Lotus Notes - 7.0 (Build 250 to 259)
Lotus Notes - 8.0 (Build 307 to 323)
GroupWise ...
Announcing UNIStim Firmware Release 3.2 for IP Phones
Tuesday, March 10th, 2009
Nortel* is pleased to announce the availability of UNIStim firmware release 3.2 for IP Phones. UNIStim firmware release 3.2 makes available firmware version 0604DCJ for the Phase II IP Phone 2001, Phase II IP Phone 2002, and Phase II IP Phone 2004. UNIStim firmware release 3.2 also makes available firmware ...
New Minimum Firmware Requirement for IP Phone 1120E and IP Phone 1140E
Friday, March 6th, 2009
Hardware changes made to the IP Phone 1120E and IP Phone 1140E product design have recently been introduced into the factories. One of the changes was within the power circuitry to include additional power efficiencies for both IP Phone models. Both IP Phone 1120E and IP Phone 1140E models continue ...
Firmware Up-issue General Availability for M3900 Digital sets
Monday, February 2nd, 2009
Nortel has announced new digital phone firmware availability for M3903, M3904 and M3905 telephone sets. Firmware versions are as follows:
M3903 version 8.9 / 89
M3904 version 9.2 / 92
M3905 version 9.2 / 92
This firmware is applicable to:
CS1000 Releases 4.0, 4.5, 5.0 and 5.5.
For CS1000 Release 3.0, the latest firmware releases are ...
Business Communication Manager 50 (BCM50) 1.0 Manufacturer Discontinued Notice
Tuesday, January 27th, 2009
Nortel provided notice to customers and distributors that the BCM50 Rls 1.0 and Survivable Remote Gateway 50 (SRG50) Rls 1.0 products transitioned to Manufacture Discontinued status on May 7, 2007. Nortel plans to transition these products to End of Life status in January of 2012. After that time, support from Nortel ...
Business Communication Manager (BCM) 3.7 Manufacture Discontinued Notice
Tuesday, January 27th, 2009
Nortel transitioned the BCM Rls 3.7 and Survivable Remote Gateway (SRG) Rls 1.0 products to Manufacture Discontinued on December 4, 2006. Nortel has extended the Support Life Cycle for these products until August 2011, at which time they will become End of Life and support from Nortel will be limited ...
Business Communication Manager (BCM) 3.6 End of Life Notice
Tuesday, January 27th, 2009
Nortel announced their Support Life Cycle plan for BCM 3.6 in July of 2005 intending to End of Life BCM 3.6 on April 17, 2007. This notification is to advise all VOX customers that any BCM200/BCM400/BCM1000 systems on release 3.6 is now End of Life. Support from Nortel will be ...
CallPilot Ring-No-Answer
Wednesday, January 14th, 2009
Issue:
CallPilot is in service and ready to accept calls, but all calls directed to CallPilot result in Ring-No-Answer
Environment:
CallPilot 4.0
CallPilot SU04
Multimedia & Channel monitor show all ports idle and ready to accept calls
Solution:
[voxfooter type="opssolution" for="1090"]
Nortel updates CS1000 Telephony Manager Hotfix Applicability document
Wednesday, December 3rd, 2008
Nortel has released an update to their CS1000 Telephony Manager Hotfix Applicability document:
[download id="80"]
This document provides information about the changes between the last document and the latest document and includes (by URL reference) an Appendix A, which provides the detailed list of patches applicable by Telephony Manager release and operating ...
Nortel updates Microsoft Hotfix Applicability document for Contact Center 6.0
Wednesday, December 3rd, 2008
Nortel has released an updated Microsoft Hotfix Applicability document for Contact Center 6.0.
[download id="78"]
For the latest release, always visit Nortel's website at http://support.nortel.com/
[voxfooter type="opsinfo" for="CC6 Microsoft Hotfix Applicability document"]
