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	<title>VOX Network Solutions Support Headlines</title>
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	<pubDate>Wed, 03 Feb 2010 16:48:03 +0000</pubDate>
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		<title>Do not use Remote Desktop Console (RDC) on Contact Center products running on Windows 2003 platforms until further notice.</title>
		<link>http://support.voxns.com/headlines/index.php/2010/02/03/do-not-use-remote-desktop-console-rdc-on-contact-center-products-running-on-windows-2003-platforms-until-further-notice/</link>
		<comments>http://support.voxns.com/headlines/index.php/2010/02/03/do-not-use-remote-desktop-console-rdc-on-contact-center-products-running-on-windows-2003-platforms-until-further-notice/#comments</comments>
		<pubDate>Wed, 03 Feb 2010 16:48:03 +0000</pubDate>
		<dc:creator>cmcgreanor</dc:creator>
		
		<category><![CDATA[Contact Center]]></category>

		<category><![CDATA[Microsoft]]></category>

		<category><![CDATA[Nortel]]></category>

		<category><![CDATA[Voice]]></category>

		<guid isPermaLink="false">http://support.voxns.com/headlines/?p=180</guid>
		<description><![CDATA[Â 

Background:

Remote Desktop Console connections create new socket connections between the new request and the server. During
this process, all socket connections are re-created

Analysis:

Creation of Remote Desktop Console connection produces socket level blockages on Windows 2003.
When a Remote Desktop Console connection is created to a Windows 2003 server, it causes brief period of inactivity on
the sockets. This [...]]]></description>
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		</item>
		<item>
		<title>Windows XP SP 2 Support Ending July 12</title>
		<link>http://support.voxns.com/headlines/index.php/2010/01/20/windows-xp-support-ending-july-12/</link>
		<comments>http://support.voxns.com/headlines/index.php/2010/01/20/windows-xp-support-ending-july-12/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 16:31:59 +0000</pubDate>
		<dc:creator>cmcgreanor</dc:creator>
		
		<category><![CDATA[Microsoft]]></category>

		<guid isPermaLink="false">http://support.voxns.com/headlines/?p=179</guid>
		<description><![CDATA[Windows XP SP2 &#38; Windows Vista RTM End of Support Information
There are a number of Microsoft support lifecycle milestones on July 13th 2010. We need to make sure customers are aware of the milestones and plan system and OS deployments to ensure that they maintain access to Microsoft support and updates.
Windows XP SP2 will no [...]]]></description>
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		</item>
		<item>
		<title>Avaya/Nortel Roadmap January 19th</title>
		<link>http://support.voxns.com/headlines/index.php/2010/01/18/avayanortel-roadmap-january-19th/</link>
		<comments>http://support.voxns.com/headlines/index.php/2010/01/18/avayanortel-roadmap-january-19th/#comments</comments>
		<pubDate>Tue, 19 Jan 2010 04:49:10 +0000</pubDate>
		<dc:creator>cmcgreanor</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://support.voxns.com/headlines/?p=178</guid>
		<description><![CDATA[



We&#8217;re announcing the new Avaya/Nortel Enterprise Solutions Integrated Roadmap
Join us Tuesday, January 19th, 1pm EST
Â 
WeÂ are pleased to announce that Avaya has completed the acquisition of Nortel Enterprise Solutions and Nortel Government Solutions. By combining the offerings and the expertise of these two companies, we&#8217;ll be delivering innovation more quicklyâ€”with a powerful commitment to help your [...]]]></description>
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		</item>
		<item>
		<title>Manufacture Discontinuation of IP 2000 series phonesets</title>
		<link>http://support.voxns.com/headlines/index.php/2009/12/31/manufacture-discontinuation-of-ip-2000-series-phonesets/</link>
		<comments>http://support.voxns.com/headlines/index.php/2009/12/31/manufacture-discontinuation-of-ip-2000-series-phonesets/#comments</comments>
		<pubDate>Thu, 31 Dec 2009 13:00:14 +0000</pubDate>
		<dc:creator>cwilliams</dc:creator>
		
		<category><![CDATA[IP Phones]]></category>

		<guid isPermaLink="false">http://support.voxns.com/headlines/?p=137</guid>
		<description><![CDATA[On November 3, 2008, Nortel announced their plan to Manufacture Discontinue the IP 2000 phoneset series and recommended customers consider the appropriate product offerings for their phone system.Â  On November 12th, VOX announced to it&#8217;s customer base via this support site.Â  As of today, the IP 2000 series phonesets are now Manufacture Discontinued.Â  Nortel and [...]]]></description>
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		</item>
		<item>
		<title>Windows 7 Launch 10-22-09</title>
		<link>http://support.voxns.com/headlines/index.php/2009/10/22/windows-7-launch-10-22-09/</link>
		<comments>http://support.voxns.com/headlines/index.php/2009/10/22/windows-7-launch-10-22-09/#comments</comments>
		<pubDate>Thu, 22 Oct 2009 15:13:01 +0000</pubDate>
		<dc:creator>cmcgreanor</dc:creator>
		
		<category><![CDATA[Microsoft]]></category>

		<guid isPermaLink="false">http://support.voxns.com/headlines/?p=176</guid>
		<description><![CDATA[
]]></description>
		<wfw:commentRss>http://support.voxns.com/headlines/index.php/2009/10/22/windows-7-launch-10-22-09/feed/</wfw:commentRss>
		</item>
		<item>
		<title>CallPilot Server Security Update - October</title>
		<link>http://support.voxns.com/headlines/index.php/2009/10/16/callpilot-server-security-update-october/</link>
		<comments>http://support.voxns.com/headlines/index.php/2009/10/16/callpilot-server-security-update-october/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 22:58:50 +0000</pubDate>
		<dc:creator>cmcgreanor</dc:creator>
		
		<category><![CDATA[CallPilot]]></category>

		<category><![CDATA[Microsoft]]></category>

		<category><![CDATA[Nortel]]></category>

		<category><![CDATA[Server Security]]></category>

		<category><![CDATA[Voice]]></category>

		<guid isPermaLink="false">http://support.voxns.com/headlines/?p=175</guid>
		<description><![CDATA[Note: There is a file embedded within this post, please visit this post to download the file.
]]></description>
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		</item>
		<item>
		<title>CallPilot Server Security Bulletin 2009-0001-Rev9</title>
		<link>http://support.voxns.com/headlines/index.php/2009/10/14/callpilot-server-security-bulletin-2009-0001-rev9/</link>
		<comments>http://support.voxns.com/headlines/index.php/2009/10/14/callpilot-server-security-bulletin-2009-0001-rev9/#comments</comments>
		<pubDate>Wed, 14 Oct 2009 23:24:41 +0000</pubDate>
		<dc:creator>cmcgreanor</dc:creator>
		
		<category><![CDATA[CallPilot]]></category>

		<category><![CDATA[Nortel]]></category>

		<category><![CDATA[Server Security]]></category>

		<category><![CDATA[Uncategorized]]></category>

		<category><![CDATA[Voice]]></category>

		<guid isPermaLink="false">http://support.voxns.com/headlines/?p=174</guid>
		<description><![CDATA[Note: There is a file embedded within this post, please visit this post to download the file.
]]></description>
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		</item>
		<item>
		<title>Gartner Magic Quadrant Updated</title>
		<link>http://support.voxns.com/headlines/index.php/2009/10/05/gartner-magic-quadrant-updated/</link>
		<comments>http://support.voxns.com/headlines/index.php/2009/10/05/gartner-magic-quadrant-updated/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 21:04:03 +0000</pubDate>
		<dc:creator>cmcgreanor</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://support.voxns.com/headlines/?p=173</guid>
		<description><![CDATA[Gartner updated the Unified Communications magic quadrant in September.

http://www.gartner.com/technology/media-products/reprints/microsoft/vol7/article3/article3.html
Â
]]></description>
		<wfw:commentRss>http://support.voxns.com/headlines/index.php/2009/10/05/gartner-magic-quadrant-updated/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Vox and Avaya</title>
		<link>http://support.voxns.com/headlines/index.php/2009/10/05/vox-and-avaya/</link>
		<comments>http://support.voxns.com/headlines/index.php/2009/10/05/vox-and-avaya/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 16:51:14 +0000</pubDate>
		<dc:creator>cmcgreanor</dc:creator>
		
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://support.voxns.com/headlines/?p=172</guid>
		<description><![CDATA[To our Valued Customers:
Â 
As you know, Nortel and Avaya, in conjunction with the courts, announced that Avaya is the winning bidder for Nortelâ€™s Enterprise division.
Â 
Rather than wait on the side lines to see what transpires, VOX has been working diligently to support our Nortel customers and insure that their infrastructure investment will be protected and [...]]]></description>
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		</item>
		<item>
		<title>Microsoft Business Productivity Online</title>
		<link>http://support.voxns.com/headlines/index.php/2009/09/29/microsoft-business-productivity-online/</link>
		<comments>http://support.voxns.com/headlines/index.php/2009/09/29/microsoft-business-productivity-online/#comments</comments>
		<pubDate>Tue, 29 Sep 2009 14:51:27 +0000</pubDate>
		<dc:creator>cmcgreanor</dc:creator>
		
		<category><![CDATA[Exchange 2007]]></category>

		<category><![CDATA[Microsoft]]></category>

		<category><![CDATA[OCS 2007]]></category>

		<guid isPermaLink="false">http://support.voxns.com/headlines/?p=171</guid>
		<description><![CDATA[Vox is announcing availability of the Microsoft Online Services.Â  Below you will find a link that you can use to initiate a free 30 day trial.Â  The Microsoft Business Productivity Online Suite includes:
Hosted Microsoft Exchange 2007
Hosted Microsoft SharePoint Server 2007
Hosted Live Meeting 2007
Hosted Microsoft Office Communications Server 2007
https://mocp.microsoftonline.com/site/services/bpos/signup.aspx?offer=suite&#38;quoteid=2860610e-b5ef-4480-8ae4-7beaff86a513
** Business Productivity Online Standard SuiteÂ  ** 
Sign [...]]]></description>
		<wfw:commentRss>http://support.voxns.com/headlines/index.php/2009/09/29/microsoft-business-productivity-online/feed/</wfw:commentRss>
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